Privacy Policy

This Privacy Policy governs how BitPanel ("we", "us", "our") collects, uses, maintains, and discloses information collected from users ("you", "your") of the BitPanel platform, including our website, products, and services.

Personal Identification Information

We may collect personal information you voluntarily provide when you:

  • Create an account or register on our platform.
  • Subscribe to newsletters or marketing communications.
  • Contact our support or sales teams.
  • Use our services or engage in transactions.

This information may include your name, email address, mailing address, phone number, and payment details. You can choose to use our platform anonymously, but certain features require account creation.

Non-Personal Identification Information

We may collect non-personal information automatically when you interact with our platform, such as your browser type, operating system, IP address, device type, and usage patterns. This helps us understand user behavior and improve our services.

Cookies and Tracking Technologies

BitPanel uses cookies and similar tracking technologies to enhance user experience, analyze usage, and support marketing efforts. You may configure your browser to reject cookies, but some features may not function properly if cookies are disabled.

How We Use Collected Information

  • Provide, operate, and maintain the BitPanel platform and services.
  • Process transactions and subscription payments securely.
  • Communicate with you regarding your account, service updates, or marketing offers.
  • Analyze usage data to improve platform performance and user experience.
  • Ensure compliance with legal obligations and protect against fraud or abuse.

How We Protect Your Information

We implement industry-standard security measures, including encryption and secure data storage, to safeguard your personal data and API keys. Sensitive information is transmitted over encrypted channels (SSL/TLS), and access is restricted to authorized personnel only.

Third-Party Services

We may share information with trusted third-party providers who assist in operating our platform, processing payments, or analyzing data. These providers are bound by confidentiality agreements and have their own privacy policies, which we encourage you to review.

Advertising and Analytics

BitPanel may use third-party advertising partners who employ cookies or similar technologies to deliver relevant ads and collect anonymous usage data. This Privacy Policy does not cover those third-party practices.

Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. You may opt out of receiving marketing emails at any time by following unsubscribe instructions or contacting support.

Account Deactivation and Data Deletion

You can deactivate your BitPanel account at any time through your profile settings. After deactivation, your personal data and trading data will be securely deleted within 30 days. Reactivation is possible within this period by logging back in.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or platform announcements. Continued use after changes indicates your acceptance.

Contact Us

If you have any questions or concerns about this policy or our data practices, please contact us at support@bitpanel.pro.