Frequently Asked Questions

BitPanel is an automated crypto trading platform built to help users accumulate Bitcoin and other cryptocurrencies through rule-based strategies.

Create an account, connect your exchange API keys securely (e.g., Kraken or Coinbase), and choose a strategy. You can paper-trade first or go live when ready.

Yes. BitPanel offers a 30-day free trial on the Standard Plan. You may cancel anytime before 30 days to try the platform with no risk.

See pricing for full plan details.

Our strategies have recently shown an estimated average weekly gain of ~1.23% over a 3-month window (based on backtests and paper trading). Results vary with market conditions.

We publish ongoing updates and performance dashboards. More detailed analytics and downloadable reports are planned.

We use bank-grade encryption, never store API keys in plaintext, and apply strict security best practices.

No. BitPanel only needs read and trade permissions via your exchange’s API. We never request or store private wallet keys.

Your trading data is kept confidential and used only to execute your strategies and improve platform reliability.

We currently support Kraken, Coinbase, and Binance, with more on the way.

Need a hand? Visit Contact.

BTC, ETH, SOL, DOT, XRP, LINK—and we’re adding more.

AI-assisted DCA, RSI (5-min and 1-hour), and Bollinger-style entries—tuned for accumulation and compounding.

Preset strategies include adjustable parameters today; full custom strategy creation is planned for Pro.

Our bots are designed to sell only at profitable targets based on thresholds, helping protect and steadily grow your coin stack over time.

Use the live dashboard to view balances, allocations, and performance by strategy and coin.

The platform is built for long-term accumulation and aims to outperform simple HODL over time, but markets are risky and results vary.

Yes—daily, weekly, and monthly views are available, with more analytics planned.

We offer monthly and yearly plans (with a 30-day free trial). See the details on the pricing page.

Manage your subscription any time from Account → Billing.

No. You pay the subscription, plus any standard trading fees from your exchange.

Yes—connect multiple API keys across supported exchanges and allocate per strategy.

You can deactivate or request deletion from your profile. Data is retained for 30 days for recovery.

Use live chat in-app or the contact page. We typically respond within one business day.

Need a hand? Visit Contact.

A forum is coming soon. For now, follow our social channels for updates.

Yes—see the Guides section for setup, strategy tips, and best practices.

Read and trade permissions only—never withdrawals.

Bots operate on their selected cadence (e.g., 5-min, 1-hour), continuously monitoring conditions.

Yes. Paper trading lets you test drive strategies without risking real funds.

No platform can guarantee profits. Crypto markets are volatile; past results don’t guarantee future performance.

BitPanel monitors exchange status and pauses trading during outages to prevent errors.

No. BitPanel is a toolset—not individualized financial advice.

Refer users and earn recurring commissions while they remain paid subscribers. Contact us for terms.

Visit the affiliate page or contact the team via the form.

Yes—affiliates get discount codes, banners, and promo content.

More exchanges, additional coins, deeper analytics, social trading, and mobile apps.

Absolutely. Send feedback from the contact page or comment in our community channels.

We ship regular updates for performance, security, and new functionality.